Soma Studios | Our Covid Response

Soma Studios will be opening on June 1, 2020. We are all very excited to see you again and to get back to doing what we love: helping you feel great in your bodies. We will be implementing the following safety and disinfecting protocols to keep you and our staff safe.

Updated November 8, 2022

• If you are experiencing any symptoms of COVID-19, including fever, chills, cough, shortness of breath, sore throat or loss of sense of smell, please stay at home and cancel your appointment. We will do our best to fill your appointment from our waitlist. If you are unsure about your symptoms, we also suggest filling out the online BC COVID-19 Symptom Self-Assessment before your appointment.
• Masks are not mandatory but are recommended. Please speak to your therapist prior to your appointment if you have any specific concerns or requests.
• Please arrive on time for your appointment and not too early in order to avoid congestion in the waiting area.
• Please bring your own water bottle. Tea and water will not be served at this time.
• Please wash your hands or use the hand sanitizer provided when you enter the studio.
• After you have washed your hands, your therapist will direct you to your treatment room where they will have wiped down the door handles, the face piece and table, and any hard surfaces with a disinfectant prior to your arrival.
• After conducting an assessment and discussing your treatment plan with you, your therapist will ask you to sign a new consent form which contains a new clause specifically related to COVID-19. Please note that this new consent form will only need to be signed the first time you come back to the studio.
• After the session, please open the door once you are dressed and your therapist will come back in to give you home care and/or discuss the treatment.
• Once you have exited the treatment room, you are welcome to use the washroom before you leave. The washroom will be sanitized after every use.
• To further reduce interactions, Soma Studios is implementing contactless electronic payment. Our online booking system, Jane, provides a safe and efficient way to automatically process payments. We are asking all our clients to input their credit card information into their Jane account to facilitate this. If you had already done so in the past, you will have to enter your credit card information again as we had to delete all previous data to ensure that we have up-to-date information. To get instructions on how to do this, you can click on the following link:
  https://jane.app/guide/payment-processing/add-a-credit-card-from-the-client-my-account-portal
  If you are not comfortable with this option, you can arrange an e-transfer with your therapist. Let your therapist know beforehand if you would prefer this option.
• Because you have a credit card on file or have arranged an e-transfer with your therapist, you can simply leave the studio. We will email you the receipt. No paper receipts will be issued at this time.

We hope these protocols will keep all of us safe and enable you to get back to regular treatments. We look forward to seeing you soon!

The Soma Team